The CATT Framework
Communicate Clearly. Lead Confidently.
Strong communication is essential to workplace success. This fast, friendly framework will help you write and respond to messages clearly, concisely and respectfully, so you can build stronger connections and boost productivity, wherever (and however) you work.
What’s inside?
Learn
✅ A simple, memorable method to structure your messages so they’re always clear, respectful and easy to act on.
🕒 How to reduce back-and-forth by clearly stating context, answers, timelines and tone, saving you time and frustration.
💬 Real-world examples and quick tips to help you communicate like a pro.
Join the Summer 2025 Manager Training Cohort
Learn a no-BS, people-first, and research-supported way of managing and leading.
New Managers: Did you recently transition from individual contributor to managing people? Feeling lost?
Experienced Managers: Have you managed for a few months…but never received formal training? Still feeling uncertain and confused?
People Ops: Are you promoting employees into management positions but don’t have internal resources to train them?
About Your Trainer
Alice Ko, has worked for innovative organizations, tech startups/scaleups, agencies, non-profits, the Big 4, and corporate conglomerates for the last 18 years. She’s experienced different types of leadership and management - and knows what truly sets effective managers apart.
From first-hand experience as an IC and people manager, she knows that working at a startup during a growth and scaling phase has a different set of challenges compared to non-startups. The result? Participants learn the right mindset, framework, tools, and real talk to excel as a people manager in a complex and unstructured startup environment.
Alice’s credentials
✓ Worked with 90+ teams
✓ Worked with over 850 StrengthsFinder profiles
✓ 3x Marketing Director at venture-capital funded fintech startups
✓ Certified in Gallup’s CliftonStrengths
✓ ICF Professional (international coaching federation)
✓ Graduate of the Landmark Forum
✓ CPA, CA from KPMG (active member of CPABC)
✓ Graduate of non-violent (compassionate) communications course
✓ Graduate of The Corker Co.’s Facilitator Training
✓ Graduate of Conscious Leadership’s Introduction
✓ Graduate of Radical Candor’s Feedback Course
✓ Mental Health First Aid Certificate
Want to join a future cohort or get a customized program?
Let’s chat!
Read the blog
-
10 Essential Feedback Questions Every Manager Should Ask Their Team
In this blog, I share my top feedback questions to ask your employees, designed to help you build stronger relationships with your peers.
-
Why Choose a Gallup Certified Strengths Coach?
Learn why choosing a Gallup certified strengths coach can be a game-changer for both individuals and teams. -
Navigating the Four Stages of Psychological Safety: Building Trust and Innovation in the Workplace
In this blog, I summarize the four fundamental stages to psychological safety and show you how to apply them to your leadership journey.